Change in Dialing on landline phones

New Dialing Procedure for Customers in the Arizona 480, 520, and 928 Area Codes!

For Immediate Release | 4-20-2021

Media Contact | Nick Debus

Direct | 602-542-0728

PHOENIX – On July 16, 2020 the FCC adopted an Order (FCC 20-100) approving 988 as the three-digit abbreviated dialing code to reach the National Suicide Prevention Lifeline starting July 16, 2022. The Order requires all telecommunications carriers, interconnected Voice over Internet Protocol (VoIP) providers, and one-way VoIP providers (covered providers) to make any network changes necessary to ensure that users can dial 988 to reach the existing National Suicide Prevention Lifeline by July 16, 2022.

In order for 988 to work in the Arizona 480, 520, and 928 are codes, every customer with a number in those area codes with seven-digit local dialing must be transitioned to 10-digit dialing. The FCC ordered that any area code that has the 988 prefix assigned as telephone numbers and has seven-digit local dialing be transitioned to 10-digit (area code + phone number) local dialing to ensure everyone is able to reach the National Suicide Prevention Lifeline using the three-digit 988 code.

Beginning April 24, 2021, consumers with number in the 480, 520, and 928 area codes should start dialing 10-digits (area code + phone number) for all local calls. This is known as a ‘permissive dialing period’ because if you forget and dial just seven-digits, your call will still be completed.

Beginning October 24, 2021, all consumers with numbers in the 480, 520, and 928 area codes must dial 10-digits (area code + phone number) for all local calls. On and after this date, local calls dialed with only seven-digits may not be completed, and a recording may inform you that your call cannot be completed as dialed. If you get this recording, you must hang up and dial again using the area code with the seven-digit telephone number.

What other changes need to be made?

Important safety and security equipment, such as medical alert devices, and alarm and security systems must be programmed to use 10-digit dialing. Many systems operate on 10-digit dialing by default, but some older equipment may still use seven-digits. Please contact your medical alert or security provider if you are not sure whether your equipment needs to be reprogrammed to accommodate the upcoming change to 10-digit local dialing. Any needed reprogramming of alarm and home security equipment must be done during the permissive dialing period from April 24, 2021 to October 24, 2021 to avoid interruption of services.

Some other examples of services that may need to be re-programmed are:

Life safety systems or medical monitoring devices
PBXs
Fax machines
Internet dial-up numbers
Fire or burglar alarm and security systems or gates
Speed dialers
Mobile or other wireless phone contact lists
Call forwarding settings
Voicemail services and other similar functions

Be sure to check your website, personal and business stationary, advertising materials, personal and business checks, contact information, your personal or pet ID tags, and other such items to ensure the area code is included.

What will remain the same?

You telephone number, including current area code, will not change
The price of a call, coverage area, or other rates and services will not change due to the dialing change
What is a local call now will remain a local call regardless of the number of digits dialed
You will continue to dial 1+ the area code + telephone number for all long-distance calls
You will continue to dial a prefix (such as ‘9’) when dialing from a multi-line telephone system (e.g., in a hotel, office building, etc.) as required
You can still dial just three digits to real 711 (relay services) and 911 (emergency services)
If 211, 311, 411, 511, 611, or 811 are currently available in your community, dial these codes with just three digits
The National Suicide Prevention Lifeline can still be reached by dialing 1-800-273-TALK (8255) even after the 988 code is in effect

Beginning July 16, 2022, dialing 988 will route your call to the National Suicide Prevention Lifeline. Customers must continue to dial 1-800-273-TALK (8255) to reach the Lifeline until July 16, 2022.

You may visit the North American Number Plan Administrator (NANPA) website at https://www.nationalnanpa.com/transition_to_10_digit_dialing_for_988/index.htmlor email NANPA at 988@somos.com with questions about the dialing procedure change, or you may visit the FCC website at https://www.fcc.gov/suicide-prevention-hotline.

Community News

Posted (4/28/21)

From

gvnews-logo sun logo

No appointment needed

Vaccine appointments are no longer required at state-run vaccination sites.

On Tuesday, the Arizona Department of Health Services announced people can stop by any state site, such as the University of Arizona POD, during operating hours for a vaccine without pre-registration.

Making an appointment ahead of time is still recommended to ensure a quicker visit and that all the required information is in the system.

To register for a state site, visit podvaccine.azdhs.gov..

Posted (4/14/21)

From

gvnews-logo sun logo

VACCINATION SITE: (From Pima County) The COVID-19 drive-through vaccination site managed by Banner – University Medicine at Kino Stadium will deliver its last doses of the COVID-19 vaccine on May 14 before shutting down permanently due to hot weather. Hours at the Kino Stadium site will shift on April 14 from 7 a.m. to noon, Monday through Saturday, in order to keep the public, staff and volunteers out of the heat. Patients will be notified by Banner directly if their appointment times need to be adjusted due to this change.

The Banner-operated site will be delivering only second doses after April 17. Preparing for this shift, the County on April 12 opened an indoor facility on the north side of Ajo Way at Kino Event Center, 2805 E. Ajo Way, for first- and second-dose appointments that can be made at podvaccine.azdhs.gov.

Posted (4/13/21)

gvnews-logo sun logo

PAUSE BUTTON: UCHC planned two vaccination events this week using Johnson & Johnson vaccine. But Monday's news on the vaccine has caused them to delay the events. If you signed up, they'll be in touch with you.

Posted (4/8/21)

Green Valley Mobile Unit Vaccines

The highly anticipated Green Valley Mobile Unit date has not been set, but Pima County plans are in the making. Homebound Green Valley residents may register online at https://register.vaccine.pima.gov/.
If you do not have the ability to register online, call Scott at 520-222-0119. You must be homebound to qualify for this at-home visitation.

Posted (3/23/21)

From: Casa Paloma One Neighbors,

Several neighbors on the west side of Diablo have reported undocumented migrants running through the wash. A few have come up to their gates. One who did had a tear tattoo on his face which in prison and gang culture signifies a murderer or another significant criminal. These people have also climbed up on a couple of roofs. Border Patrol informed me that this is probably to scout a clear path. Most of this activity is occurring between 2am-5am.

Both Border Patrol and the Sheriff have been notified but because of the influx of thousands of illegal entrants to this country, they are too stretched to send out patrols. They both said it is going to get worse. This is not a political statement, just information that we were given today.

What can we do? Both agencies said that if we see anything in the future, we are to call 911. They will route the call through the appropriate agency and that agency will send out a patrol or two. They also said that since we are in unincorporated Pima County our calls will go directly to their dispatch and not to hesitate to call 911. Please do not approach any of these migrants. It is law enforcement's opinion that once these people know that they are being watched they will find a different route. Those of you who have lights with motion detectors might want to activate them and point them toward the wash. This will also help discourage the activity.

Remember, if you see something, say something!

Vaccination (3/18/21)

SCAM (12/8/20)

IRS warns people about a COVID-related text message scam

The IRS and its Security Summit partners are warning people to be aware of a new text message scam. The thief’s goal is to trick people into revealing bank account information under the guise of receiving the $1,200 Economic Impact Payment.

Here’s how this scam works
People get a text message saying they have “received a direct deposit of $1,200 from COVID-19 TREAS FUND. Further action is required to accept this payment… Continue here to accept this payment …" The text includes a link to a phishing web address.

This fake link appears to come from a state agency or relief organization. It takes people to a fake website that looks like the IRS.gov Get My Payment website. If people visit the fake website and enter their personal and financial account information, the scammers collect it.

Here’s what people should do if they receive this message
Anyone who receives this scam text should take a screenshot and include the screenshot in an email to phishing@irs.gov with the following information:

Date/time/time zone that they received the text message
The phone number that received the text message

The IRS doesn’t send unsolicited texts or emails. The agency will never demand immediate payment using a gift card, prepaid debit card or wire transfer or threaten to have a taxpayer arrested.

More information:
IRS Impersonation Scam Reporting
Consumer Alerts
Phone Scams

Share this tip on social media -- #IRSTaxTip: IRS warns people about a COVID-related text message scam. https://go.usa.gov/x7M5A

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Casa Paloma I

HOMEOWNERS' ASSOCIATION, GREEN VALLEY, ARIZONA

Change in Dialing on landline phones

New Dialing Procedure for Customers in the Arizona 480, 520, and 928 Area Codes!

Community News

Posted (4/28/21)

Posted (4/14/21)

Posted (4/13/21)

Posted (4/8/21)

Posted (3/23/21)

Vaccination (3/18/21)

SCAM (12/8/20)

Recycling and Trash